Storage Zone - Self Storage & Business Center

Been storing there for awhile and I've always been happy

I've been renting from this facility for almost 3 years. The place is clean and the staff is great.

Great facility!The manager is super helpful, polite and knowledgeable. The storage units are clean and affordable. There is no price raising every couple months... Read More

Great facility!The manager is super helpful, polite and knowledgeable. The storage units are clean and affordable. There is no price raising every couple months. You are also able to reserve your unit when the size you need becomes available, which is helpful. I will recommend this location to anyone that I know. Thanks!

The day I went was just to go to my storage unti. However I must say this is one of the best storage places I have experienced. The staff when I signed up was a... Read More

The day I went was just to go to my storage unti. However I must say this is one of the best storage places I have experienced. The staff when I signed up was amazing. They communicate with the guest in a timely manner example if there is a holiday coming up they let know at least 2 weeks in advance especially if it's a day your storage payment is due as to remind you so you are not late. Always get a invoice in a timely manner for reminder which is awesome because I am always busy and tend to forget things this way I don't forget to make payment soon. They offer reasonable prices as well. Most storage units at other places are usually double the price. For my unit I pay about 56 and that's with the insurance somewhere else it would be probably over 100. They also don't raise the price your price is pretty much locked in not like some of the other places I've used before where you started off with a decent price and then every 6 months it was doubling in price. I would definitely recommend this place to anyone looking for a storage unit.

Unlike other places this place is awesome, before ya'll even pay he walks ya'll through to the set a unit that ya'll have "reserved" to see of it'll work. If it... Read More

Unlike other places this place is awesome, before ya'll even pay he walks ya'll through to the set a unit that ya'll have "reserved" to see of it'll work. If it's good then back to the office to do paper work, it was more then I was quoted online but that's ok cuz the next month I owed nothing. Then the 3rd month it starts up again, I will rent from this place again. If I'm in the area, nice guy.

The place was clean and looked safe. Great prices. Dean was perfect, very nice and very professional. I highly recommend this place for your storage needs.

Seems like a good secure place. Outside appears to be well maintained

Great Storage facility, if you need something stored the right way this is the place to go. Friendly management and great customer service

Very friendly staff, easy access to the climate controlled units, clean units, and good carts to carry goods to and from storage unit. Highly recommend this sto... Read More

Very friendly staff, easy access to the climate controlled units, clean units, and good carts to carry goods to and from storage unit. Highly recommend this storage facility.

Patrick at this location is extremely helpful, knowledgeable and professional . He helped me find the right unit for my needs. I have priced many locations in... Read More

Patrick at this location is extremely helpful, knowledgeable and professional . He helped me find the right unit for my needs. I have priced many locations in the area and Storage Zone is by far the best, it's very clean. secure and the accessibility of the location is great. They go the extra mile in customer service, you can tell they really care about their customers!

Patrick will forever be my go-to! He always handles all matter very professionally and making sure we are well took care of. Answering any questions I may have ... Read More

Patrick will forever be my go-to! He always handles all matter very professionally and making sure we are well took care of. Answering any questions I may have and reassuring me when need be. This place is clean and well maintained! Highly recommend.

This place deserves more than 5 stars! the clean nature that is possessed on this property is worthy of an A+ rating. The person in the office who is named Jere... Read More

This place deserves more than 5 stars! the clean nature that is possessed on this property is worthy of an A+ rating. The person in the office who is named Jeremy supplied exceptional customer service. I am very pleased to be doing business with this company. I feel that my items are in safe hands!

Honestly, Jeremy Upshaw has been an excellent and proficient worker. In cases where there’s an issue, his number one action is customer satisfaction. If there... Read More

Honestly, Jeremy Upshaw has been an excellent and proficient worker. In cases where there’s an issue, his number one action is customer satisfaction. If there’s anything wrong, I’ll definitely make sure I search for Jeremy. His excellence will bring success to the company!

Ive been trying to find somewhere to put my things but I couldn’t find one cheap enough with quality. When I found this place I decided to give it a try. Jere... Read More

Ive been trying to find somewhere to put my things but I couldn’t find one cheap enough with quality. When I found this place I decided to give it a try. Jeremy was very helpful with making the price affordable, the staff is very friendly, and the facility is clean. I highly recommend this place!

I was looking for a storage unit to store my excess stuff, that I just can't part with. Jeremy was very patient and helpful through the process. I love how clea... Read More

I was looking for a storage unit to store my excess stuff, that I just can't part with. Jeremy was very patient and helpful through the process. I love how clean and secure this location is! I am very pleased with the service that was provided, and the low rate Jeremy helped me get. I would highly recommend this location!

The service at this place was amazing, and the cleanliness level was way above what I would expect. I had a horrible experience with a previous company (I w... Read More

The service at this place was amazing, and the cleanliness level was way above what I would expect. I had a horrible experience with a previous company (I wont call them out), to the point that I was willing to sell my stuff, instead of having to deal with them. I was referred by a friend to try this place, and I am glad I did! The gentleman in the office (Patrick I believe his name was) changed my whole perspective about self-storage. He had the most inviting personality, and his professionalism was top notch. A wonderful asset to your company, and his customer service skills were amazing!

I believe that climate controlled storage should be set at least 75° and they keep theirs at 80°. I think that is too hot for climate control. However, I've h... Read More

I believe that climate controlled storage should be set at least 75° and they keep theirs at 80°. I think that is too hot for climate control. However, I've had a storage with them for many years. They have always been wonderful, and very polite, and helpful in every way possible. I absolutely adore Dean. Thank you storage soon for all of your help. Truly a great storage company.

Been doing business here for a few years but things are not the same without Patrick he was always so neat and clean and very professional and friendly he welco... Read More

Been doing business here for a few years but things are not the same without Patrick he was always so neat and clean and very professional and friendly he welcomed you when you walked in the door. Things have sure changed the last two months you just don't get that welcoming feeling anymore hopefully this won't last long or I'll be changing storage places.

Very amicable, helpful when rented a space. Small outdoor unit. Was not offered insurance but informed was in contract...rodent tore open box spring mattress. ... Read More

Very amicable, helpful when rented a space. Small outdoor unit. Was not offered insurance but informed was in contract...rodent tore open box spring mattress. Roach in fridge. Was only there 3 wks. Left mattress and box spring..not sure what was in them. Needed insurance as could use it. So read contract and prepare for what they don't tell you.

Urgent: Immediate Resolution Required for Unfulfilled Service and Refund I am writing to express my deep frustration and urgency regarding an unresolved issue ... Read More

Urgent: Immediate Resolution Required for Unfulfilled Service and Refund I am writing to express my deep frustration and urgency regarding an unresolved issue with My Storage Zone. On June 30th, the storage unit assigned to me (P1634) was locked and inaccessible, rendering the service unfulfilled. Despite numerous attempts to resolve this matter—including phone calls, voicemails, and a detailed email sent yesterday—I have yet to receive any response or resolution. This marks my fourth request for a resolution, and the lack of response is unacceptable. As a customer, I am entitled to a refund for a service that was never provided. The situation is compounded by the fact that I have multiple witnesses, text messages, and bank statements proving that My Storage Zone charged my account for a service that was not delivered. The prolonged delay and lack of communication suggest a serious lapse in business practices. I demand an immediate resolution to this issue, including a full refund. Please address this matter with the urgency it deserves and provide a prompt response. Thank you for your immediate attention to this matter.

BEWARE!!!!!!! THIS STORAGE FACILITY DOES NOT CARRY THE PROPER INSURANCE AND PROPERTY DAMAGE COVERAGES!!!!!!!!!!!!! I had my belongings in this unit for a year. ... Read More

BEWARE!!!!!!! THIS STORAGE FACILITY DOES NOT CARRY THE PROPER INSURANCE AND PROPERTY DAMAGE COVERAGES!!!!!!!!!!!!! I had my belongings in this unit for a year. Apparently they had some issue with a water surge. I had noticed some humidifiers in the hallways and thought nothing of it. When I went to move my things out of the unit I noticed many of my boxes were soggy on the bottom. Then I saw mine and my daughters brand new mattresses. Destroyed. Water damage and moldy. My daughters baby pictures and coming home from the hospital outfit not to mention the pictures from my childhood that are not replaceable. Storage Zones response, "We've never had problem in over 20 years so we don't carry that type of insurance." They would not give me a manager's info. They said I had to email customer service. Which I have twice. Just for answers. They have had no empathy in this process. Patrick is the only one there that will speak with me and he "can't" provide manager information. BUT believe me they called me a week later because my lock is still on the unit. Just be careful. I would hate for your treasured belonging to be destroyed and not covered because of this companies carelessness and their complete lack of remorse. NOT EVEN A SORRY WHAT CAN WE DO TO MAKE THIS RIGHT. NOTHING.