Storage Zone - Self Storage & Business Center

The climate was very nice here! My things stayed nice and in great condition. The storage units themselves were well maintained, nothing was dirty and had NO da... Read More

The climate was very nice here! My things stayed nice and in great condition. The storage units themselves were well maintained, nothing was dirty and had NO damages. Staff is VERY friendly and professional. I recommend you come here for all your storage needs.

The climate was very nice here! My things stayed nice and in great condition. The storage units themselves were well maintained, nothing was dirty and had NO da... Read More

The climate was very nice here! My things stayed nice and in great condition. The storage units themselves were well maintained, nothing was dirty and had NO damages. Staff is VERY friendly and professional. I recommend you come here for all your storage needs.

update after a year: I left a 5 star review not long after moving into the storage facility. I also told myself I would never be the person who needed a storage... Read More

update after a year: I left a 5 star review not long after moving into the storage facility. I also told myself I would never be the person who needed a storage unit. Well lo and behold here we are. I just moved out of the unit and I have to say that I never expected that I would actually kind of be bummed? The owners were SO friendly that I never felt weird about asking questions if needed and they went out of their way to help when necessary. (Not that I needed much admin help) The facility also never had issues with bugs and pests, the climate control facility kept anything that needed to stay nice long term in good shape! I mean I have absolutely nothing bad to say about this experience. Thanks so much!

I cannot say enough good about this storage facility! We had a very difficult situation and needed to store our travel trailer quickly to get home for a family ... Read More

I cannot say enough good about this storage facility! We had a very difficult situation and needed to store our travel trailer quickly to get home for a family emergency. The owners went out of their way to help and accommodate us! We highly recommend you go here for your storage needs.

They were so accomidating in a hectic move! Amazing staff super polite and gated area with a code to get into the property so I felt my things were safe.

Place is great. Clean, easy access, friendly management, if you need to store items, go here!

Great experience! Mrs.Natasha is very nice and helpful. She aims to get the best prices in the area.

I have been with storage zone since 2019 and I can’t complain. Otis and Natasha are great. Customer service, prices, clean, and attending all needs to their c... Read More

I have been with storage zone since 2019 and I can’t complain. Otis and Natasha are great. Customer service, prices, clean, and attending all needs to their clients. 100% nothing bad to say. Recommended the 100%

Had a wonderful experience at this storage facility! Clean, and secure. And everytime I’ve called the office they have always been incredibly kind and helpful... Read More

Had a wonderful experience at this storage facility! Clean, and secure. And everytime I’ve called the office they have always been incredibly kind and helpful!

Nice place really good customer service good communication I was pleased Whit the service I will recommend it to everyone if you want your stuff safe and secur... Read More

Nice place really good customer service good communication I was pleased Whit the service I will recommend it to everyone if you want your stuff safe and secure this is the place for you I promise you you will not regret ?

Truly value Mr Otis and Mrs Natasha! They’re so welcoming and kind! They’re very reassuring with the safety of you items you leave in storage! They will wor... Read More

Truly value Mr Otis and Mrs Natasha! They’re so welcoming and kind! They’re very reassuring with the safety of you items you leave in storage! They will work with you on just about anything. 10/10 they’re the best!

I've stored my stuff there for years. Clean, climate controlled units are available. Good folks!

Thanks Otis great to start doing business with you. Very professional and accommodating.

Natasha and Otis are amazing, we ran into an issue and were going to arrive later then expected and they waited for us on a holiday weekend when they are normal... Read More

Natasha and Otis are amazing, we ran into an issue and were going to arrive later then expected and they waited for us on a holiday weekend when they are normally closed. Otis was so understanding and polite when we did get there, he explained everything to us and how the auctions go. We were so pleased we won another auction and can’t wait to interact with them again!!

Natasha is so helpful! She got us right in for both storage and a parking space for our trailer. Great customer service an seamless experience!

Have rented many storage units over the years. Storage Zone Lake Wales, at the top of my list. Competitively priced , clean, secure. Otis & Natasha are great!

Such a wonderful experience!! Natasha was so welcoming and so helpful! Such a nice and clean storage place! I will definitely recommend to anyone that needs it!

Very professional staff and knowledgeable. The unit was clean. If you need a storage unit, check these guys out!! They will take care of any need you may have. ... Read More

Very professional staff and knowledgeable. The unit was clean. If you need a storage unit, check these guys out!! They will take care of any need you may have. Thanks for making us feel welcome

My wife and I are new to the area. After a not-so-great experience with another local storage facility, we decided to rent a unit here at Storage Zone for long-... Read More

My wife and I are new to the area. After a not-so-great experience with another local storage facility, we decided to rent a unit here at Storage Zone for long-term storage based on earlier reviews. We were greeted by Natasha who made sure everything was 100% for us and she was more than a breath of fresh air. I'm retired USAF and have rented many storage units over several decades. I'm confident that this is a secure and well managed facility. Look no further.

This is a wonderful place to store your items. I personally have had a storage unit for years in store at a car here. I’ve used other facilities in the past a... Read More

This is a wonderful place to store your items. I personally have had a storage unit for years in store at a car here. I’ve used other facilities in the past and I’ve never felt safer than when my belongings are here! And if you want good customer service this is the place to go with the owners are the most helpful and cheerful people!

The rental process was very easily done online. They are extremely friendly and take the time to explain everything in detail. I was driven out to my unit in a ... Read More

The rental process was very easily done online. They are extremely friendly and take the time to explain everything in detail. I was driven out to my unit in a golf cart, so I would know where to go when I was ready to use it. The area is clean, easy to access and secure. I highly recommend renting from this location!

This Husband and Wife team knows their business. They were very pleasant during my visit. Made everything a breeze. Took me for a little tour of the grounds and... Read More

This Husband and Wife team knows their business. They were very pleasant during my visit. Made everything a breeze. Took me for a little tour of the grounds and also I received a Goodie Bag. This is the place to come too. thaks for the Excellent Custoner Service. Awesome Team!!. Thanks!! :-)

The husband and wife who own this is totally awesome thank you so much

Otis and Natasha are very nice people!! Affordable prices, clean facility!!! All around great customer service!!! Would highly, highly recommend!!!!

Natasha & Otis were Fantastic !!! Very accommodating! Left us a Welcome goodie bag with our arrival. Online check in & process made it seamless. Highly recomme... Read More

Natasha & Otis were Fantastic !!! Very accommodating! Left us a Welcome goodie bag with our arrival. Online check in & process made it seamless. Highly recommend this option.

Natasa and otis Great people very helpfull was a plesure to use their facility Highly recomend them (Chuck)

Best place in town. Many options and good prices

Friendly people running the storage center, helpful and detailed information on what they provide. When we decided to take our items home, they were very helpf... Read More

Friendly people running the storage center, helpful and detailed information on what they provide. When we decided to take our items home, they were very helpful, friendly and courteous in closing our account.

I love this storage facility!! Very safe and reasonable and this staff are extremely helpful and wonderful

great place for your storage needs. clean, safe and professional.

Natasha was very kind and informative. Quick and easy process, 10min and we were into our storage unit. Highly recommend!!

Excellent service! Natasha at the front desk is very kind and has excellent customer service skills. Thank you!

This place is top of the line they r there most all time if u need help they solve it i love them if u need to share they listen

Storage Zone is the best. The owners are amazing and always helpful! It is a great place to rent from!! :)

This is the nicest storage places in Polk County. The lot was clean and well maintained. Natasha was very nice and accommodating and answered all my questions u... Read More

This is the nicest storage places in Polk County. The lot was clean and well maintained. Natasha was very nice and accommodating and answered all my questions up front. I feel that my storage unit is safe and secure. I would recommend them to anyone.

Superior customer service! The only storage facility I’d consider using.

The owner was the kindest I have met in a while. She was professional, nice, and informative! The facility is clean and I love the fact that it is secured and ... Read More

The owner was the kindest I have met in a while. She was professional, nice, and informative! The facility is clean and I love the fact that it is secured and patrolled. The prices are competitive and they most definitely won 5 stars from me and my family. AND you get all sorts of cool stuff for free, most places charge for a lock and this place gives you a package deal that still runs WAY cheaper than other places. We will definitely be using them anytime we need extra storage. Thanks again team! You guys rock!

Our experience was the best of any with self storage. Both owners greeted us as though we had always been friends. The unit was ready and in a convenient locati... Read More

Our experience was the best of any with self storage. Both owners greeted us as though we had always been friends. The unit was ready and in a convenient location. We reserved the unit a day before our arrival, and the agent was professional and courteous. The check-in process was swift and without excess paperwork. We are happy to recommend Storage Zone Self Storage.

Great place to store your things they have good prices and the owners are very friendly… only downside is the climate control isn’t really 24/7 however they... Read More

Great place to store your things they have good prices and the owners are very friendly… only downside is the climate control isn’t really 24/7 however they’ve stayed open for me many times

Located on hwy 60 in lake Wales, convenient and secure. See Otis for all your storage needs.

When I first rented at this Storage Zone it was awesome! The lady was fantastic. So helpful and even gave me a 'welcome packet' with that I would have given thi... Read More

When I first rented at this Storage Zone it was awesome! The lady was fantastic. So helpful and even gave me a 'welcome packet' with that I would have given this place 5 stars. However, I have not seen her, nor the other person she mentioned. What I have seen is tons of large cockroaches?all over the hallway. Not just one but several. None of that was present when I first arrived 5 months ago. Some dead some still on their way to death. So, I don't know what's happening there now. There are cockroach droppings. It's nasty. What I don't understand is there is a broom ? near the office and dust pan. Doesn't anyone sweep these things up? I've been there several times the past few days. Same ones still there. There is no excuse for that. I actually put my own pest control in my unit. You feel like showering after you've been there

Absolutely would not recommend. Forced me to pay for insurance every single month for 3 years and when they got a rat infestation plus didn't tell us, all of a ... Read More

Absolutely would not recommend. Forced me to pay for insurance every single month for 3 years and when they got a rat infestation plus didn't tell us, all of a sudden it was our fault. First they lied and acted shocked about the rats, took pictures and left, then when I called saying we found a dead one in our things the man said "Oh that means the poison we put out is working" I'm sorry, didn't you just say you had no idea they were there?? Can't claim insurance because they don't want to pay what I'm owed. They refuse to send me pictures of any of it also. To top it off, if you're late by 1 month they like to put your stuff up for auction but I cleared my things out 6 months ago and told them we were done and they're still charging me money.

Owner is dishonest. Will have you pay a month ahead, but if you don't end up needing that month, he'll keep the money. DO NOT do business with him. Update: not... Read More

Owner is dishonest. Will have you pay a month ahead, but if you don't end up needing that month, he'll keep the money. DO NOT do business with him. Update: not only are they dishonest, but then they will call you and try to convince you that *you* are the issue. They will arrogantly impute words and intentions to you, and they will say that you simply have "buyer's remorse" or that it's not their fault that you weren't sure if you needed the unit. It's not that people aren't sure, it's that circumstances change. Everybody else's lives don't revolve around you! Y'all run a storage site, not renting apartments or loaning money! They will make the excuse that "well everybody does it." I have rented with several storage companies and I always got money back for unused time. This is the first time I have been swindled like this. I have prayed for y'all (the owners of this business) that you see your error and unethical practices, and I repent of unkind words I used during initial contact. And to the lady that called me (who I think was the wife of the owner, so also one of the owners), if you really didn't care or feel some kind of compunction, then why would you bother calling and trying to make excuses? You, whether you admit it or not, were simply trying to make yourself feel better about the situation, at least in your own eyes. I pray you choose honesty and honor in future. ***And sorry for raising my voice as I'm used to kind of yelling over the phone for people to hear me.*** Do not do business with these people. They are dishonest and extremely arrogant, as if they are doing you a favor by being paid a premium, by you, for storage space. Imagine being so entitled. Hopefully they will change.

Watch out if you go here... The price online is $35 for a 5x5 and then you reserve it and find out oh you have an additional $12 and change a month, which was n... Read More

Watch out if you go here... The price online is $35 for a 5x5 and then you reserve it and find out oh you have an additional $12 and change a month, which was not told to us over phone for something you don't even need. It should be optional not forced. So instead of you paying $35 a month you are paying like $52 for a small storage space. Which is actually $16 difference not $12... If was told on the phone I had to pay an extra for something I didn't need over the phone I wouldn't have been as mad. But I drove 30 minutes just to get there just to find out it will be more than what I reserved it for. Such BS!