Frequently Asked Questions
Find the answers you need to your self storage questions.
If there is a storage space available that meets your specific storage needs you can move in immediately, or anytime in the future via a paid reservation.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No. Although many locations feature security gates, most of the gates are keypad controlled and will open by entering your passcode on a keypad as you enter the facility.
Checks, money orders, VISA, MasterCard, Discover, AMEX and most debit cards.
For month-to-month rental agreements, 30 day advance notice is required.
No, we rent on a month-to-month basis unless the customer requests otherwise. Long term, fixed rate leases available at most locations.
You can pay online via credit or debit card. You can also pay in person, or mail a check or money order. You may also sign up to have payments automatically deducted from your credit card or debit card monthly.
You may bring your own lock or they are available for purchase in the office. Disk locks are highly recommended.
You can either use our Storage Calculator on our website or call our manager for assistance.
Liquids, explosives, flammable liquids, toxic materials, and perishables such as food items. Please contact us if you have any questions regarding a specific item.
We have handcarts and dollies available at most locations, but it is on a first come, first serve basis.
Yes, at most business centers. From private woodworking and metal working shops, to race and antique car collections – we house them all! The now-famous rock band “Creed” began as a garage band in one of our Tallahassee locations – and went on to later sell over 40 million albums worldwide!